A J Letter of Complaint

9 Ford Park Road

Mutley Plain

Plymouth

PL46QY

20th March 2009

Mr Reynolds

9 Hollyrood place

Plymouth

PL5 GR7

Dear Mr Reynolds,

I am writing to complain about your delivery service.

I ordered a sofa from your company and agreed a delivery date of 15^th March.

I took a morning off work to wait for the delivery, but it did not come.

At one o’clock I had to return to work .I phoned your customer service department and arranged a new delivery date. Unfortunately the sofa did not arrive again I am very unhappy with your service.

It is not possible for me to take time off work again, so I would like to have the delivery next Saturday morning.

Please can you contact me about this immediately. My contact number is 07776586691.

I look forward to hearing from you.

Yours Sincerely,

Angelina Jolie {Clarise and Nicol}