Hello

1. I would like to do Accounting next year.

2. Because I am interesting in this and I am very good at working with numbers.

3. I went to the learning service they advice me about this course. I need to have a maths qualification and English too.

4. After 3 or 5 years I hope to get University to finish my study.

Gosia in future

Hi Jason

Thank for your e-mail. Yes, you’ve right, It's been such a long time....

You take so big decision about study architecture. Well done Jason. Its sounds very good but not too serious? A lot of work before you…

I have to tell you that as you I have long term plans for my future. First at all next year I would like to continue learning English at college. To improve my English as much as possible is for me the most important thing. Next I plan apply for different course more relevant what I did when working for 6 years in Poland. I am thinking about learning professional engineering programme AutoCad. I need that for work purpose, because I want get a job in future as a cad technician. Student Service was very helpful for me to find out more what choose, how to apply and etc.

So I am as excited as you. Amazing, you have remembered that I wanted to become a actress. But it was so long ago and as you see I have changed my plans.

Let me know when we can meet each other.

Hope to hear from you soon


Gosia

Hi ,
Thanks a lot for your email ,It was so great.
I'm sorry I haven't written to you earlier but I had to holiday. As you probably remember I've always wanted to visit you and maybe we can make barbecue. I’m so happy for you because you are in Foundation degree …I never heard of this school
When you have time maybe you can draw my new house I thing
you can be professional in your job you have big fantasy for that.

I’ve different school not an actor I want be in a office travel agency and help some people for the cruise or holiday. I looking best school for me
I study just one year in a city college now I’m in entry 3 I’m so happy in a class my teacher is great. We have exam recently. I hope maybe is little easy.
Have nice day and take care.
See you later
Nicol

hello

Hi, Dina? How are you?
How about and your children? Do you still on this job now?

I am fine and my children too. I heard about Foundation degree and did last year on college. Next year I am going to do child care NVQ3 and I plan to finish NVQ3 and work in nursery with children.

I want to be a good support learner for children .The college is really good going and the teacher class are good .
So I have not take exams yet .I would like organise
for next weekend, see you next weekend.

wilsa

I'm right

I’m alright so thank you for your letter and it’ s for ages I never heard to you. So I’ m the some my life does change too.

Yes I heard about foundation degree, exactly.
So next year I’m gonna do Engineering in Electrical and to be able to finish this course to gain a certificate and work some where if that it gonna be possible.
No, not really. Yes a bit ok, no I have exam after 6 weeks.

I think when I’ll be completely free.
Yeah, yeah of course
OK, Thanks
Take care you too!
Me too
Bye!

Clarise miantezolo

Mr Hassan

Hi how are you?

I am really happy now about hearing your letter and change your life
It’s good to you to study at this college to be architecture in your future.
So next year l would like to continue study more about English course until l finishing this and speak English more better. the reason is because l am living in England and l have to study about English course and l would like to get a great qualification because l would like to study at university in my future that’s all my hobby in my life so l hope l could successes’ will talk to my teacher to find out more information about it and contact university to collection me for study there. this is my plans are for next 5 years l hope l am able to finishing my course at university and after that find out a good job for myself so at the same time make a family and spending a nice time with them.


That’s all my hope

Hi Jason
Thank you for your last letter. It was a nice surprise to hear from you.

I’ m really happy that you decided to enrol for this course at university. I know that will be a big change in your life, but now your dream can come true. I think you will be an amazing architect in the future.
I’ve never heard about Foundation degrees, but I will be read something about it. I’d heard that this is in our college, but I’ve never asked about it.

I’ve changed my plans and I don’t want to be an actor any more. I’ve decided to be a criminology, or scientist, because at school I’ve always liked science. I’m looking for some course at university, but at first I would like to pass an A level exam in Lipson Community College.

It’s my first year in City College Plymouth, but I’m really happy that I came here and decided to learn English in this college. We had an exam recently, but it wasn’t too difficult. I hope that reading and writing exam will be easy too.

I hope that we will see each other next Monday at school.
Have a nice weekend and take care.
See you soon

Agata

old friends

What’s up!?

I have read your letter thank you to think about me I hope every things its alright over there, unfortunately my life had not changed since last this last 3 month I am still at college and YES! I passed my entry3 exams.

Actually my year at the college is going very well I met a lot new friends and I spent too much time to the gym lol, but unfortunately I did not find a job that’s why I am a little bit sad.

Anyway I am glad to see that you going to start a new course a new course next year I hope you will enjoy it, Your college looks very good because there is not foundation degree in my college which is really rubbish isn’t it?

Next year I will start an ICT course as I have always enjoyed it and I passed an interview on Tuesday and the staff told me that I will start this course next September.

Now about my long terms plan well I am a little bit confused because I hope I will still study ICT this next 5 years or I can do 3years of ICT and then go to a games and software course I will think about it.

In addition I cancelled my actor aims because I do not have enough money for.


I am available to see you next month because I have a basketball trip until the end of the month it will be a pleasure to see you the first weekend of the next week of course just give me a ring!


Catch u later Man!

ONLY english

Hi Jason,

Thanks for your letter. It really nice to hear from you because you right, it’s been such a long time…

I think, you made such a great decision and I wish you all the best.
I have never heard about Foundation degrees. It’s a fantastic information, I’ll
try to find out more about them.

My plans haven’t changed. I study English at college. Next year I would like to continue to study English. I have passed listening and speaking exam recently, but, you know, I am not confident in speaking enough. So, I would like to improve my English a lot. I hope I will pass reading and writing Entry 3 exam in June as well.

And my long term plans? I would like to find a good job. It would be great if I could work in some medicine’s branch because, honestly, sometimes, I miss it. But, who knows ?

I hope we can see each other on Easter holiday again.
I give you a call soon.

Anyway…I have to go to cook a lunch for my big and always hungry family.

Take care

Sarka

Hi, how are you?

I would like to thank you for your letter it’s very interesting. I didn’t know what Foundation degree mean but thanks to you I found out about that everything.
So there are some Foundation degrees courses at my college but I didn’t find anything interesting for me. I think that is good idea to start this kind of course because it’s much easier learning and after that you have good qualifications. Really it’s good for you study Foundation degree in Architecture.



Next year I would like to continue my English course and at the same time start French course. It’s gone be hard but I have to try, what do you think about that?
Now I don’t want to be an actor (it was long time ago don’t you remember that?) in the future I will be an interpreter.

When it comes to long term plans I don’t know exactly what I will be doing but if everything will be all right and I will pass every exams which I need then I will go to study at University here or in Poland.

I don’t want to bore you …we should organise a weekend then we talk about our future plans.

I hope you will write to me soon.

Bye.
Magda

Hi

Hi, how are you doing? It ‘s a great pleasure to hear from you .

I’m so happy that you find a course at your college ,I hope you will get the qualification due.

About me , I’m still doing my English course , I am in entry 3 class now I hope I will improve my English.

I thing next year I will carry on with my English class, and the following year I will apply for a business course like accounting or a administration course .the course length is just for two years. After that I hope I will find get a better job, because I will gain qualification and experience.

I don’t want be a actor any more, I need same thing more interesting.

About the College is still the same , same programmes, same teachers nothing has changed

We had exams last February and we will get another in June.

We shall see each other in July during my trip in London.

Take care, see you soon.

futuro plans

Hello Anna

How are you? I want to let you know about my future plans for next year

Maybe I start work part time; I want to start my NVQ again at work place

And keep going to English class.

I want to find a better job and improve my English.

I try to find some information by internet, on my college and at the job centre.

So I haven’t got any long term plans, because the things change all the time.

Now I only want to enjoy my children, plan my holiday to see you and your family.

love gis

http://www.flo-joe.co.uk/

follow the links:

FCE

FCE writing class

writing makeover

informal letter

What are you up to?

Hi, how are you? It's been such a long time....

Anyway my life has really changed. I have decided to take a course at university....It's a big decision, but I have always wanted to study architecture.

It's going to be tough, but I'm going to study for another year at college, you know the one in London, down Peter Street. I hope my English with improve alot, and then I am going to take a Foundation degree in Architecture. Have you heard about Foundation degrees? They are amazing, you dont need very high entry qualifications....do they do then at your college?

So I am so excited....I can't wait. What are you going to do next year? What are you long term plans? Do you still want to be an actor? And how is college going this year? Didn't you have exams recently?

When are we going to see each other again? It was so much fun last time.
Shall we organise a weekend together?

Anyway....I have to go to work now....

Take care

Hope to hear from you soon

Jason

No 36 Bus Complaint

ESOL Entry 3 Clas3

C/O Jason Searing

ESOL Department

City College Plymouth

Kings Road

Plymouth

PL1 5QG

20/03/09

Plymouth City bus Limited

1 Milehouse Road

Milehouse Plymouth

PL3 4AA

Dear Sir or Madam

We are writing to complain about the poor service of the no.36 bus service which goes to City College Plymouth.

Firstly, we are very disappointed because the service you provide is not sufficient. The bus which goes to City College is always late and it does not have enough space for all the people who wait for the bus. That is why you have to provide more buses for students to City College Plymouth. In addition the most important thing for me is that the bus does not stop at the places where it should stop. Finally, one bus driver is very arrogant and rude with the students.

We would like you to consider the effectiveness of the service and your choice of driver.

We are looking forward to hearing from you at your earliest convenience.

Yours faithfully,

ESOL Entry 3 Class, City College Plymouth

No 42 Bus complaint

EWA, ROBERT

PLYMOUTH STREET

DEVON

PL35OJ

PLYMOUTH CITY BUS SERVICE

Dear Sir or Madam

We are writing to complain about the No.42 bus service

Firstly, the bus always comes too late and is very crowded.

For example, I was waiting an half hour for the bus,

When it arrived it was too full and the driver did not stop.

Finally, I was late for my job this day.

I expect your company to arrange extra buses for this route.

I hope that this situation will never happen again.

Yours faithfully

Ewa Robert

Shoes Complaint

Dear Sir or Madam

I am writing to complain about the shoes I bought in your shop.

Two weeks ago I used your website and I bought a pair of shoes. Firstly, I received my order one week late. In addition the size and the colour were not right. I ordered a size eight, but I received a (size) six , and you sent me brown instead of black. This is not acceptable. Finally, the shoes were too small and I could not wear them.

I would like you to send me the right size and the right colour or a full refund .

Yours faithfully

Gosia and Joelle.

Gym Complaint

Dear Sir or Madam.

We are writing to complain about the gym in your college.

Firstly, we registered in your gym and we paid the membership which was £20 for the year. After that we saw that the opening hours of your gym were often wrong. This was because we followed the open hours of the gym and it was closed at these times. So we had to pay for another gym which was £50 weekly and we used it for a month.

In addition some machines in the gym were worn out and unavailable to use.

Finally, we wasted a lot of time waiting outside the gym door but we could not use the gym.

We would like you to give us a full refund.

Yours faithfully

Mohamad and saliou mojataba

Hot Point Complaint

7 Sydney Street

Plymouth Devon

PL1 5AE

20 March 2009

45 North Down Crescent

Keyham

Plymouth Devon

PL5 5AR

Dear Sir or Madam,

I am writing to complain about your delivery service.

I ordered a Hot point washing machine from your company. Firstly we agreed a delivery date on the 10^th of March.

I stayed in all day but the delivery never arrived, addition I rang your company to know what happen but nobody provided a suitable answer. I am very unhappy with your company’s service.

Finally I could not stay in all day at home, so I would like a full refund.

I look forward to hearing from you as soon as possible.

Yours faithfully

Wilsa and Sarka's Letter of Complaint

Dear Sir or Madam,

I am writing to complain about the dress which I bought from your internet website.

Firstly, I ordered a size 12 and you sent me a size 16. In addition , I wanted a black dress and you sent me a red one. Finally, your delivery service was really bad, because I paid £10 for the next day delivery and you delivered this item 2 days later.

I will send the dress back because of the wrong size and colour.

I would like to get my money back and I also expect a full refund for the postage paid.

Yours faithfully

Wilsa and Sarka

A J Letter of Complaint

9 Ford Park Road

Mutley Plain

Plymouth

PL46QY

20th March 2009

Mr Reynolds

9 Hollyrood place

Plymouth

PL5 GR7

Dear Mr Reynolds,

I am writing to complain about your delivery service.

I ordered a sofa from your company and agreed a delivery date of 15^th March.

I took a morning off work to wait for the delivery, but it did not come.

At one o’clock I had to return to work .I phoned your customer service department and arranged a new delivery date. Unfortunately the sofa did not arrive again I am very unhappy with your service.

It is not possible for me to take time off work again, so I would like to have the delivery next Saturday morning.

Please can you contact me about this immediately. My contact number is 07776586691.

I look forward to hearing from you.

Yours Sincerely,

Angelina Jolie {Clarise and Nicol}

Websites for complaint letters

www.howtocomplain.com/info/cl-template.shtml#gen

www.flo-joe.co.uk/

Complaint

Dear Sir or Madam,

I am writing to complaint about journey which we made on the 1^st of July.

We travelled by train from Peterborough to Newcastle, but your rail service was very poor. Firstly, the train left Peterborough late, at 6 pm. There was a long delay in York as well and the train arrived at Newcastle very late. In addition, we had to go to expensive hotel, because the guest house,

which we booked, was locked after 10 pm. Finally, we had to pay £120 to stay in another hotel.

I would like a compensation for these problems and I expect a full refund.

Your faithfully

Ming Ziay

Complaint

Dear Sir or Madam,

I am writing to complain about train journey which we have on 1st the July.

We were waiting for train from Peterborough to Newcastle which should be at 20:15 on place but it was two hours later. We couldn't stay in our guesthouse becouse it was close. We were stay in other hotel and must pay £120 for one night but this is too expansive for us becouse we are students!

We would like compensation for the problem we had as a result of the very poor service.

Yours faithfully,

Nikol, Arman and Agata

Dear Sir or Madam

I am writing to make a complain about your poor service on12/02/2009.

firstly the train left peterborough at 6.oo pm in stade of 2.00pm .

in addition we had a delayed in york for 1 hour

finally the train arrived in Newcastle with 5 hours late

for that my booking in the hotel has been cancellled because i arrived after midnigt

i had to find another hotel in this night which was expensive

I would you to give me a compensation for the disastre you created on my journey.

yours faithfully

Adam and Joelle

Complaint

Dear Sir or Madame

We are writing to complain about the train journey which we made on 1^st. July.

We bought train tickets from Peterborough 17.30 to Newcastle 20.15. Firstly, our train was late half an hour. We arrived after 10 pm (about 2 hours late) so we could not stay in guesthouse because door was locked. Finally, we had to pay extra money -£120 per night to stay somewhere else. For us students it was too expensive.

We would like compensation for the problems we had as a result the very poor train service.

Yours faithfully

Gislaine, Wilsa, Gosia

Fairtrade

I have always looked on this from the top,

I have never believed this stuff,

But my teacher opens my eyes

On ways of life, now I know

How can I help every single day

This poem is from our hearts,

LISTEN!

I slide the door and smell beautiful fragrance of something

I couldn’t believe

And say ‘’ What is that?’’

Fruits ‘’Fairtrade’’ he said.

You have to try

You can stabilise someone's life!

Cotton with hope

Cotton with hope

BY Mohamad & Gosia

We are working in the cotton farm

We are not too calm

But…

Fair trade, fair trade coming soon

We will be happy soon

We are hoping to change conditions

Cos we have done hard work

And now our prizes

Fair trade fair trade coming soon

We will build, change, organise

New life waiting for us just around this corner

Cos fair trade fair trade coming soon

This is all our hope

Fairtrade

When Jason asked us about Fairtrade sale

Nobody knew what we can say

We just start talking what Fairtrade is

The people who worked in the fields.

Bananas, chocolate, cocoa and tea

That’s just some products from “Fairtrade TEAM”

The farmers worked hard all day and night

But we just go to the shop to buy

Always buy products from Fairtrade brand

Its so much help that you can give people.